Privacy Policy

This Privacy Policy describes how www.BugMemory.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

Consent

By using the website, you consent to its Privacy Policy and agree to its terms.

 

How is Your Information Used?

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • This website is hosted by Big Cartel. Big Cartel is an online e-commerce platform that allows me to sell products to you, so your data is gathered via Big Cartel. They store your data on secure servers and Big Cartel’s Privacy Policy can be found here https://help.bigcartel.com/privacy-policy
  • Payment information is collected via Stripe. All the order information is used to fulfill your purchases, process payments, send invoices, mail orders, internal bookkeeping and to analyze orders for potential credit card fraud via the Stripe payment processors. You can find Stripe’s Privacy Policy here https://stripe.com/en-gb-pt/privacy
  • Mailing list and marketing communication is hosted by MailChimp, a marketing platform which allows to manage a list of subscribers and send you seasonal updates. If you opt to subscribe to my mailing list, your e-mail and name will be collected by MailChimp. You can unsubscribe the mailing list anytime, by clicking the “unsubscribe” button in any of the e-mails or by contacting me. You can review MailChimp’s Privacy Policy here https://mailchimp.com/legal/privacy/

 

Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our contact form. 

 

Cookies

Cookies are gathered by Big Cartel e-commerce platform, and might include your IP address, statistics on page views, traffic to and from the site and individual pages. You can disable cookies on your browser, but this may affect your ability to use the site. For more information on how Big Cartel uses cookies, please refer to their Privacy Policy here https://help.bigcartel.com/privacy-policy

 

Age of Consent

By using my site, you represent that you are at least the age of majority in your country, state or province of residence or that you have given me your consent to allow any of your minor dependents to use this site.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make relevant changes to the policy, we will notify you here of the updates.

 

Contact:

If you would like to access, correct or delete any personal information we have about you, register a complaint, or simply need more information, please do not hesitate to contact me at BugMemoryDolls(at)gmail.com